Accessibility at Cricklewood Flowers

Our Commitment to Accessibility

At Cricklewood Flowers, we believe every customer deserves an exceptional and inclusive online experience. Making our website accessible ensures that all Cricklewood customers—regardless of ability—can order Cricklewood Flowers online with ease and confidence. We are dedicated to maintaining a welcoming environment for everyone who visits our site.

Compliance with Web Accessibility Guidelines

Our website is built with accessibility in mind and aims to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These internationally recognised guidelines inform our design and development processes, helping us provide digital content that is perceivable, operable, understandable, and robust for all users. We routinely review our website to maintain and improve compliance as recommendations evolve.

Screen Reader Compatibility

Optimising for accessible Cricklewood Flowers means our website works seamlessly with a variety of popular screen readers. We use semantic HTML elements, appropriate ARIA labels, and descriptive alt text for images of our beautiful flowers, bouquets, and arrangements. This continuous effort ensures that visually impaired customers have full access to our products and services and can place their flower orders independently.

High Contrast and Usability Features

Our digital design prioritises high color contrast to guarantee that text stands out clearly against backgrounds. By carefully selecting colour schemes and font styles, we support customers with visual impairments or colour vision deficiencies. Key navigation areas and buttons are designed to be easy to locate and interact with, ensuring a smooth ordering experience for all users.

Continuous Testing and Improvement

We regularly test accessible Cricklewood Flowers features on various devices and browsers, including mobile phones, tablets, and desktop computers. Feedback from our customers, alongside our own usability checks and accessibility audits, helps us identify areas for enhancement. Our commitment is ongoing, and we embrace opportunities to learn and implement best practices so that everyone can enjoy shopping for Cricklewood Flowers online.

Contact Us Regarding Accessibility

If you experience any barriers while using the Cricklewood Flowers website or have suggestions on how we can improve your accessible online flower ordering experience, we want to hear from you. Please use the contact form on our website to share your feedback or let us know about any issues. Our team is dedicated to resolving accessibility concerns promptly and welcomes all input as we strive to make our site even more accessible.

Accessibility Benefits for Our Customers

At Cricklewood Flowers, accessibility is much more than meeting a standard—it’s about making sure that every customer can explore our flower arrangements, discover new collections, and order Cricklewood Flowers online with ease. Our accessible website empowers all Cricklewood customers: from those who use assistive technology to those who simply need clearer navigation, larger fonts, or easier-to-read content. We believe that the beauty of flowers should be shared, celebrated, and accessible to everyone in our community.

Thank You for Your Support

Thank you for choosing Cricklewood Flowers. We are proud to serve a diverse community and are committed to accessibility as a core value. Your feedback and support help us grow and blossom as an inclusive online flower shop for all.